Terms and Conditions

Welcome to Risal! These Terms and Conditions govern your use of our website and the purchase of any products from us. By accessing or using our website, you agree to be bound by these Terms and Conditions and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website.

1. Definitions

• “Website” refers to https://risal.co.in/.
• “We“, “Us“, “Our” refers to Risal Clothing.
• “You“, “Your“, “User“, “Customer” refers to the individual accessing or using the Website and purchasing products.
• “Products” refers to ladies’ dress materials and dresses sold on the Website.

2. Acceptance of Terms By using our Website, you affirm that you are of legal age to enter into this agreement (18 years or older in India) or have obtained parental or guardian consent. You agree to comply with all applicable laws and regulations regarding your use of the Website and purchase of Products.

3. Product Information and Availability

• Accuracy of Information: We strive to ensure that all product descriptions, images, and prices on our Website are accurate. However, slight variations in color, texture, or appearance may occur due to photography lighting, screen settings, or natural variations in materials. We do not guarantee that your device’s display of any color will be accurate.
• Pricing: All prices are listed in Indian Rupees (INR) and are inclusive of GST unless otherwise stated. Prices are subject to change without prior notice.
• Availability: Product availability is subject to change. While we make every effort to display accurate stock information, an item might be out of stock after your order is placed. In such cases, we will inform you and offer a refund or an alternative.

4. Order Placement and Acceptance

• Order Confirmation: Placing an order on our Website constitutes an offer to purchase the selected Products. Upon successful placement of an order, you will receive an email confirmation containing your order details. This email is an acknowledgment of receipt of your order and does not signify our acceptance of your offer.
• Order Acceptance: Your order is accepted only when the Products are dispatched from our warehouse, and you receive a shipping confirmation email. We reserve the right to refuse or cancel any order for any reason, including but not limited to product unavailability, errors in pricing or product information, or suspected fraudulent activity.
• Cancellation by Customer: You may cancel an order before it has been dispatched by contacting our customer service. Once dispatched, the Shipping and Return Policy will apply.

5. Payment Terms

• We accept various payment methods, including credit/debit cards, Net Banking, UPI, and select digital wallets.
• Cash on Delivery (COD) may be available for select pin codes and order values, subject to our discretion. Specific COD terms will be outlined during checkout.
• All payments are processed through secure payment gateways. We do not store your credit card or sensitive financial information on our servers.

6. Shipping and Delivery

• Shipping and delivery of Products will be governed by our separate Shipping Policy. Please refer to that policy for detailed information on processing times, shipping methods, costs, estimated delivery times, and order tracking.

7. Returns and Refunds

• Returns and refunds of Products are subject to our separate Returns and Refund Policy. Please refer to that policy for detailed information on eligibility, return process, refund methods, and timelines.

8. User Accounts

• To access certain features of the Website, you may be required to register for an account. You are responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account.
• You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
• We reserve the right to terminate your account at our sole discretion if we suspect any fraudulent, abusive, or illegal activity, or if you violate these Terms and Conditions.

9. Intellectual Property Rights

• All content on this Website, including text, graphics, logos, images, product designs, software, and the compilation thereof, is the property of Risal Clothing or its content suppliers and is protected by Indian and international copyright, trademark, and other intellectual property laws.
• You may not use, reproduce, modify, distribute, display, or transmit any part of the Website content without our prior written consent.

10. Prohibited Uses You agree not to use the Website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the Website or interfere with any other party’s use of the Website. Prohibited activities include, but are not limited to:

• Engaging in any form of data mining, robots, or similar data gathering and extraction methods.
• Attempting to gain unauthorized access to any portion or feature of the Website.
• Uploading or transmitting viruses or any other type of malicious code.
• Harassing, abusing, or harming another person.

11. Disclaimer of Warranties The Website and all products are provided on an “as is” and “as available” basis, without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Website will be uninterrupted, error-free, or secure.

12. Limitation of Liability To the fullest extent permitted by law, Risal Clothing, shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your access to or use of or inability to access or use the Website; (b) any conduct or content of any third party on the Website; (c) any content obtained from the Website; and (d) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

13. Indemnification You agree to indemnify, defend, and hold harmless Risal Clothing, its directors, officers, employees, and agents, from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your violation of these Terms and Conditions or your use of the Website.

14. Governing Law and Jurisdiction These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India].

15. Changes to Terms We reserve the right to update, change, or replace any part of these Terms and Conditions by posting updates and changes to our Website. It is your responsibility to check our Website periodically for changes. Your continued use of or access to our Website following the posting of any changes constitutes acceptance of those changes.

16. Contact Information Questions about the Terms and Conditions should be sent to us at enquiry@risal.co.in.